Additional menu

Troubleshooting

FAQ

If you don’t want to receive more email notifications, just follow these steps:

1.- At the top left, click the icon de MailVibes 

2.- Choose the Settings option

3.- The following section will open, select the type of alerts you want to deactivate and click on that category.

4.- In the notifications section, you can deactivate the option of email, push or sms

When enabled, the option looks like the following icon

and when disabled, the icon is

If you are not receiving email alerts, simply follow these steps:

1.- At the top left, click the icon de MailVibes 

2.- Choose the Settings option

3.- the following section will open, choose the option (s) in which you want to enable the notification

4.- In the notifications section, you can activate the option of email, push or sms

When enabled, the option looks like the following icon

and when disabled, the icon is

When you receive too many alerts from an email sent in a short period of time, it can be due to several factors:

– The email has been forwarded to other people, this causes all openings they make to send multiple alerts.

– Your recipient’s email service has processed the email multiple times.

In the labels on the left side of your Gmail, select the Mail Tracking option

In this section you can see all tracked emails

to disable tracking, click the icon